Housing employs general maintenance employees to work on daily and routine residence problems. Some issues require outside vendors. Housing contracts with other Penn State departments and vendors to address certain areas, such as cable TV, Ethernet connections, laundry facilities, and card access.
In the case of an emergency, the RA, Housing area or University Police (814-863-1111) should be contacted immediately.
Routine maintenance requests can be submitted at fixit.psu.edu.
WHAT IS THE DIFFERENCE BETWEEN ROUTINE REPAIRS AND EMERGENCIES?
Routine repairs are problems that can be scheduled to be fixed and do not require immediate attention. Examples include a burned-out light bulb, problems with the refrigerator/microwave unit, or a torn window screen.
Emergencies include anything that needs to be fixed immediately. Emergency repair examples include the following:
- Loss of heat
- Loss of electricity in your entire living space (beyond normal power outages)
- Electrical hazard
- Flooding or major leak
- Gas leak
- Any condition that represents an imminent threat or potential hazard to the community
- Glass window breakage that is a potential safety and/or security hazard
- Pest emergencies (bats, bed bugs, etc.)
For lockouts or lock problems, the Commons Desk should be contacted.